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User Account issues – access to eLandings elandings application. 

  1. I have forgotten my user ID or password, can you help me?
    • If they know their UserID but forgot their password, they can go to elandings login page and have their password emailed to them as shown in the screen shot below but they do need to enter their UserID in the appropriate field. They will also need to enter the email address associated with their user account.

    • If the customer calls back and has not received the email with their password and it is time sensitive, have them contact the Data Technicians at 1-800-304-4846 #1
    • If they don’t remember their UserID and it is outside of regular business hours, refer them to the NOAA Data Technicians at 1-800-304-4846, option # 1

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