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This page will describe how to clear both your web cache in multiple browsers and the eLandings and Agency Web application caches.

Contents

Table of Contents

Clearing Browser Caches

eLandings recommends using Chrome, Firefox (Mozilla), or Microsoft (IE and Edge). Other browsers exist and potentially work with the eLandings applications however the eLandings team does not regularly test with them in mind. Below are instructions for the most common browsers and instructions for how to clear their caches. 

Chrome

Step 1: Open the settings — Launch Google Chrome, click

  • Click the Chrome menu icon represented by three vertical dots in the upper-right corner of the browser window

...

  • .
  • Click Settings on the drop down menu.

Afterward, click the blue Show advanced settings Step 2: Click the Advanced option at the bottom of the page.

This should allow you to see Privacy settings. Click the button that says Clear browsing data…Step 3: You should see the Privacy and security section.

  • Click on the Clear browsing data menu option.

Step 24: Clear the browser cache — Check the box directly left of the Empty the cache option near the middle of the new pop-up window, along with any other browser data you wish to clear, and select the beginning of time option from the drop-down menu indicating how far back you wish to clear your cache. Afterward, click the gray Clear browsing data button in the bottom-right corner and allow the cache to clear.browsing data

  • Check the box for Cached images and files, and check any other options you might want to clear.
  • Click the CLEAR DATA button to clear the cache. 

Firefox

Step 1: Open settings — Open Mozilla Firefox, click the button

  • Click the icon with three horizontal bars in the upper-right corner of the browser window

...

  • .
  • Click Options from the

...

  • drop

...

  • down menu.

Step 2: Privacy & Security

  • Click Privacy & Security in the left hand menu of the Options page.
  • Scroll down until you see the Cookies and Site Data section.
  • Click Clear Data on the right hand menu.

Step 23: Clear the browser cache 

  • Select the Cached Web Content check box on the popup.
  • Click the Clear button to clear the browser cache.

Edge

Step 1: Open settings

  • Click the

...

  • icon with three horizontal

...

  • dots in the upper-right corner

...

  • .
  • Click Settings at the bottom of the drop down menu.

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Step 2: Clear the browser cache — Under the heading Clear browser data, click the button labeled browsing data

  • Click Choose what to clear

...

  • in the Clear browsing data section of the drop down menu.

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Step 3: Clear the browser cache

  • Make sure to check the box next to Cached data and files. (Feel free to select more items as well)
  • Click the Clear button to clear the browser cache.

Internet Explorer

Step 1: Open settings — Launch Internet Explorer, then click

  • Click the gear-shaped Tools icon in the upper-right corner of the browser window

...

  • .
  • Click Internet options

...

  • on the

...

  • drop

...

  • down menu.

...

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  •  

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Step 2: Clear the browser cache — Internet Options

  • Click the

...

  • Delete

...

  • button

...

  • in the Browsing

...

  • History section

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  • of the popup.

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Step 3: Delete Browsing History

  • Check the box labeled Temporary Internet files and website files

...

  • . (Feel free to select other browser data

...

  • to clear

...

  • as well)
  • Click the Delete button

...

  • to clear the browser cache.

Resources

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