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This page will describe how to clear both your web cache in multiple browsers and the eLandings and Agency Web application caches.

Contents


Clearing Browser Caches

eLandings recommends using Chrome, Firefox (Mozilla), or Microsoft (IE and Edge). Other browsers exist and potentially work with the eLandings applications however the eLandings team does not regularly test with them in mind. Below are instructions for the most common browsers and instructions for how to clear their caches. 

Chrome

Step 1: Open the settings — Launch Google Chrome, click the Chrome menu icon represented by three vertical dots in the upper-right corner of the browser window, and click Settings near the bottom of the resulting drop-down menu.

Afterward, click the blue Show advanced settings option at the bottom of the page.


This should allow you to see Privacy settings. Click the button that says Clear browsing data…

Step 2: Clear the browser cache — Check the box directly left of the Empty the cache option near the middle of the new pop-up window, along with any other browser data you wish to clear, and select the beginning of time option from the drop-down menu indicating how far back you wish to clear your cache. Afterward, click the gray Clear browsing data button in the bottom-right corner and allow the cache to clear.

Firefox

Step 1: Open settings — Open Mozilla Firefox, click the button with three bars in the upper-right corner of the browser window, and select Options from the resulting drop-down menu.


Step 2: Clear the browser cache 

Edge

Step 1: Open settings — Click the button showcasing three horizontal bars in the upper-right corner and select Settings from the resulting drop-down menu.


Step 2: Clear the browser cache — Under the heading Clear browser data, click the button labeled Choose what to clear. Doing so will bring up a checklist of things you can clear, including browser history and cookies. To clear your browser cookies, check the box labeled Cached data and files and click the Clear button.

Internet Explorer

Step 1: Open settings — Launch Internet Explorer, then click the gear-shaped Tools icon in the upper-right corner of the browser window, and select Internet options from the resulting drop-down menu. This should bring up the General options tab, but if not, click the leftmost tab in the options window to access it.


Step 2: Clear the browser cache — Click the gray Delete … button within the Browsing history section near the bottom of the pop-up window, then check the box labeled Temporary Internet files and website files — along with any other browser data you wish to clear — and click the gray Delete button in the bottom-right corner.

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