The National Marine Fisheries Service Policy Directive 32-110, "Use and Implementation of Electronic Signatures" outlines the following requirements for an approved electronic signature system:
- Technical non-repudiation services
- Legally binding the electronic transaction to an entity
- Providing chain of custody audit trails
- Providing an electronic receipt or acknowledgment of a successful submission
- Collecting only necessary information in the electronic signature authentication process
- Create a long-term retention and access policy
- Periodic review and re-evaluation of the electronic signature process
This sections documents design details that address these requirements.
Binding the Transaction to an Entity and Non-repudiation
Requirements 1 and 2 above are addressed in the design of three component parts of the system:
- identity assertion, person proofing, and registration
- terms and conditions and signing ceremony
- document binding and document integrity
The Hawaii Longline Logbook E-signature Evaluation has concluded that OMB Assurance Level 2 (confidence exists in the asserted identity) was appropriate for the Hawaii Longline Logbook. This was a considered decision justified by low likelyhood of occurrence, low and moderate impact of harm, and multiple and strong mitigating controls, including: multiple and sometimes counter-balancing sources of information; permitted entities with an ongoing trusted relationship with NMFS; a rigorous certification process for e-logbook applications; and unique identifiers on each e-logbook submission. Note that the identity is established from association with a fishing permit holder, and not solely through the registration to submit logbooks electronically.
The proposed identity assertion, person proofing, and registration starts with a permit holder completing a NMFS electronic logbook agreement, establishing a linkage between the permit, the permit holder, and the fishing vessel operator who is authorized to submit electronic logbooks for that permit. more?_..._ (See Identity Assertion, Person Proofing and Registration for a broader discussion of these issues and alternatives.)
Terms and conditions presented during registration and the signing ceremony contribute to binding the transaction to the entity and non-repudiation. (See terms and conditions and signing ceremony for a broader discussion of these issues and alternatives.) Terms and conditions specified during the registration process include the following statement on the paper form just above the required signature block:
Terms and conditions presented during the signing ceremony (when the vessel operator has entered logbook data into the e-logbook program and is saving the data or when the vessel operator is exporting data to portable media for submission to NMFS) includes the following statement just above the required signature block:
By typing my name in the indicated fields, I hereby certify that all of the information submitted in, and in support of, this application is true, accurate and complete. I am also agreeing to conduct business electronically with the National Oceanic and Atmospheric Administration in accordance with the Government Paperwork Elimination Act (GPEA) (P.L. 105-277, 44 U.S.C. 3504 note). I understand that transactions and/or signatures in records may not be denied legal effect solely because they are conducted, executed, or prepared in electronic form, and that if a law requires a record or signature to be in writing, an electronic record or signature satisfies that requirement. I further understand that false statements made knowingly and willfully on this application, including any documents submitted with or in support of this application, are punishable by fine and/or imprisonment under the provisions of 16 U.S.C. §1857 and 18 U.S.C. §1001.
The signer must make a willful act to demonstrate that they have read and agreed with the statement above. They must place a check mark in a check box that is labeled "I have read and understand the statement above." In addition to placing a check mark in the check box, the applicant must also type their name and their password to complete the electronic signing ceremony. Attempting to proceed to the next step of the electronic transaction without completing the above steps will cause the system to display a message instructing the applicant that they must read the terms and conditions statement, enter their name, and their password before their information will be accepted.
Technically the transaction data is bound to entity identity data by a shared identifier (permit number) in the registration data (electronic logbook agreement), the permit database, and in e-logbook submissions. Further binding could be established by asking the e-logbook vendor to correlate customer identities to the unique keys which are embedded in each installation of certified e-logbook software. (See document binding and integrity for a broader discussion of these issues and alternatives.)
Since the Hawaii Longline Logbook is not an online application no authentication token and protocol issues are involved in non-repudiation. Technical controls for document integrity and audit trails contribute to binding the transaction to the entity and non-repudiation, but those controls are more appropriately discussed in the next section.
Providing Chain of Custody Audit Trails
NMFS policy directive 32-110 specifies "...audit trails that ensure the chain of custody for the transaction. These audit trails should identify the sending location, sending individual or entity, date and time stamp of receipt, and other measures that will ensure the integrity of the document. These audit trails must validate the integrity of the transaction and prove: (1) that the connection between the submitter and NMFS has not been tampered with; and (2) how the document was controlled upon receipt by NMFS."
The proposed design implements the following audit trail controls for submission of e-logbooks via email:
- The NMFS email interface program will run periodically (perhaps every 5 minutes), login to the postoffice, and open the inbox.
- The email interface program will consider every message currently in the inbox, and for each message:
- Log receipt of the email message into audit trail tables.
- If the email message is recognized (recognized messages were generated by certified e-logbook software and submitted by registered permit holders).
- Generate a unique e-logbook message identier.
- Handle possible return-receipt-requested.
- Extract e-logbook message payload(s) (zip attachments)
- For each e-logbook payload:
- Log receipt of payload into audit trail tables.
- Unzip and unmarshall the payload, creating an e-logbook page object; if payload cannot be unzipped or unmarshalled the receipt is formed from the raw input data and unzip/unmarshall errors are noted and logged.
- Process the e-logbook page, inserting into the database (if possible) and creating a receipt (appropriate data checks are applied in this step and any errors noted in the receipt.)
- Return the receipt to the appropriate party.
- Log the result into audit trail tables.
- These audit trail data items should be written to audit trail tables by the email interface application using a database account which has insert privileges to the database but does not have update or delete privileges. (And update and delete privileges on the audit trail tables should be carefully controlled by the database administrator.)
The proposed design implements the following audit trail controls for submission of physical media:
- the NMFS employee who received the portable media will return to the office, login, and start a data import program.
- The data import program will present the operator with fields to record where and when the portable media was delivered, who delivered it and who received it. The data import program will require this information before proceeding, and will institute appropriate data checks to ensure the most accurate data possible. The data import program will record these fields as well as the login name of the operator, the time that the data import was run, and the raw uninterpreted contents of the submitted e-logbook file(s), into a NMFS database.
- These audit trail data items should be written to audit trail tables by the data import application using a database account which has insert privileges to the database but does not have update or delete privileges. (And update and delete privileges on the audit trail tables should be carefully controlled by the database administrator.)
- After the this audit trail information is recorded the data import program can proceed to interpret the e-logbook data stream and insert the data into NMFS operational database(s).
Providing an Electronic Receipt or Acknowledgment of a Successful Submission
The system proposed is not online and does not provide a user interface directly to the customer. As proposed the electronic signature is executed by certified (trusted) software onboard the vessel, but, since the data is being submitted to satisfy NMFS record keeping and reporting regulations, it seems appropriate that any receipt be provided by NMFS and not by the e-logbook software vendor. Accordingly, the proposed receipt process is as follows:
- After the data import program has interpreted (or attempted to interpret) the submitted e-logbook data, the data import program writes a receipt file. The proposed receipt will consist of an exact recapitulation of the submitted data with the following additions:
- a "messages" element will be added to the XML as a child element of the top level "LogbookReport" element
- the messages element will contain one or more messages documenting success or failure(s) in the interpretation of the e-logbook submission; for example:
- in the case of a successful data import one message would be returned which might look like:
<messages>
<message msgid="1000" severity_code="I" severity_desc="INFO">Ok</message>
</messages> - in the case of a failed data import one or more messages would be returned to explain the failure which might look like:
<messages>
<message msgid="1179" severity_code="E" severity_desc="ERROR">Line 1 49 is not a recognized gear code</message>
</messages>
- in the case of a successful data import one message would be returned which might look like:
- the messages element will contain one or more messages documenting success or failure(s) in the interpretation of the e-logbook submission; for example:
- for each element in the returned XML which consists of a code, for example, gear code, the XML schema will provide an optional attribute for a name; when the XML is submitted from the vessel these optional attributes will not be present (and if they are present they will be ignored); when the XML is returned from the agency as a receipt, these optional attributes will be populated by the agency to indicate that the code was recognized and to confirm what the code represents; for example:
- incoming XML markup for gear may look like <gear>91</gear>
- outgoing (receipt) XML markup for gear may look like <gear name="Pot">91</gear>
- a "messages" element will be added to the XML as a child element of the top level "LogbookReport" element
- The receipt file will be written back onto the portable media if that media is to be returned to the vessel operator
- Assuming that the data import was successful, or at least successful enough that the e-logbook's permit could be ascertained, the receipt file will also be emailed directly by the data import program to the address of record for the permit holder
- The XML file will be an attachment to the receipt email message; the body of the receipt message will contain a synopsis of any "messages" elements contained in the receipt.
- If the receipt file cannot be emailed directly to the address of record for the permit holder the operator executing the data import program is notified so that they can take steps to inform the submitter
Collecting Only Necessary Information in the Electronic Signature Authentication Process
Since the proposed system relies heavily on mitigating controls, no additional information is collected specifically for the e-signature process.
Create a Long-Term Retention and Access Policy
Retention and access policies already exist for logbook data. Electronic data submission does add audit trail data to the mix. The existing retention and access policies will be revised to accommodate electronic submission audit trail data and protect that data from delete or update access.
Periodic Review and Re-Evaluation of the Electronic Signature Process
The proposed e-signature system should be reviewed annually for several years, as this technology is unfamiliar to the agency and our customers and we expect to learn from experience.