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To give Agency personnel access to eLandings you'll need to provide them with a user account in the system.

Select 'Agency Users' from the 'Admin' drop down menu.

This will open the AgencyUser Search page. 

Click on the 'Create' Button at the top of the Search page to create a new Agency User.

The Create Agency User page will be displayed. 

The fields outlined below in red must be entered to successfully create the new user.

Please check with the Agency Leads to determine whether or not the user requires access to any of the specialty roles listed below.

  • Select the 'Admin' checkbox to give the new user administrative privileges. 
  • Click the 'Mass Update' checkbox to enable that specialty role for the 
  • Select the 'Read-only' checkbox to limit a users ability to edit information in the system. 

Click the 'Save' Button to create the new user.


It's a good practice to run a search on the newly created user to make sure that everything is correct before notifying the Agency User that their account is ready.

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