Page Comparison

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• Inter-Agency personnel who have administrative rights in the agency desktop Agency Web application.

Normal Procedure

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To unlock a report:

• Open the agency desktopAgency Web (if you need help with basic operations see the Agency Web Users Manual).

• Search for a production or landing report Report and open it

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• For landing reports, the Edit Stop Date button is located in the upper right corner within the Trip box

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• For production reports, the Edit Stop Date button is located in the upper right corner within the Report box

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• The date in this field indicates when they will no longer be able to make edits. So you're unlocking the report by changing the date..

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The results will display in the table below.

Click on the Landing Report Number in 'ID' column to open the report. 

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Select the Icon in the top right of the Landing Report.

Select 'Unlock' from the menu options. 

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The Unlock Report modal will appear. The 'Stop Date' field will have the date on which the report became locked. We will change the 'Stop Date' to be in the future which will allow the user to make edits. Currently, you can only set it seven days in the future which means if the edits aren't made within seven days, you'll have to unlock it again.

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Click the 'Save' Button to unlock the report.

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Reopen the 'Unlock Report' modal to verify that the date has changed correctly.

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At this point you can notify the processor that the report has been unlocked and is available for editing until the 'End Date' that you specified earlier.