Using the Report Extract Function

The report extract feature keeps a running list of all the extracts done in Agency Web by all users. The list has downloadable links for each extract call from the system. 

The report extract function can be used on its own or in conjunction with IERS System Monitor. This section will show how to do both. 

Using the Report Extract Feature

To use the Report Extract feature navigate to Reports > Report Extract Files. 

The Report Files default to sorting by type. The first two letters in the description of report describe the file type. LB means Logbook, LR stands for landing report, and PR stand production report. 

Because the Report Extract Files date back to 2015, there can be many pages of results for each file type. For ease of searching, users can also sort by date, either by oldest or most recent. To sort by most recent date click on the small upward point arrow to the right of the "Save Date" column.

This sorts the results by newest to oldest. 

To download the files from the Report Extract, simply click on the file name in blue that you want to download.

For Google Chrome users the download will begin automatically at the bottom of the screen. 

The file downloads in a .CSV file that allows the user to view and edit the content in Microsoft Excel. 

Using the Report Extract Feature in conjunction with the IERS System Monitor. 

Using the Report Extract Feature in conjunction with IERS System Monitor allows for Agency Users to see the User ID that is making calls to download a report, when they made the call on the system, and a basic file description of the file that is being downloaded. This can be particularly helpful for user support. If a user is having a difficult time retrieving a file that they are trying to extract, using both the IERS Monitor to see when the User ID made the call on the system, then use the Report Extract to match the time of download, and retrieve the file that they were trying to download will allow the agency user to email the processor user the file in a separate email. 

For instance, if an agency user wanted to assist the processor user ASKATE retrieving Production Reports that the user was attempting to retrieve, they would first navigate to the IERS Monitor, by going to ADMIN > System Monitor

This will open the System Monitor search page where an agency user can search for activity within the whole of the eLandings system. All activity on the eLandings platforms is recorded and searchable with this tool. For our search we want to find out what the user ASKATE has been trying to download using the Processor Report Extraction feature. 

To search for ASKATE's activity, you will need to fill in some basic information at minimum or more if possible. The minimum search criteria would be the User ID, the WS Type which should be Report Extract, Error filters set at "Is Null", and a date range. Once this information is filled in, you can click search. 

The search will return a log of all the attempts to use the Report Extract within the Processor web. In the screen shot below you can see that the user ASKATE used the Report Extract function four different times. Although we don't have a detailed description of what the user was trying to retrieve, we do know that they attempted to retrieve it at 10:59 on 1/24/19. This time and date stamp gives us enough information to then look at the Report Extract to find the files that the User ASKATE was attempting to extract. 

To find the files that the user ASKATE wanted to extract navigate to Reports > Report Extract Files

Sort the list by the date. To do this, click on the downward arrow to get the most recent data first. 

Once the results are sorted, you can find the list of all the reports that were in the IERS Monitor, to download and email to the user. 

Retrieve the reports by clicking on the blue line item to begin download.