Frequently Asked Questions
Begining January 1, 2020
Please note that beginning January 1, 2020 tLandings will no longer be supporting 32 bit laptops or tablets.
Please review your equipment to see how many laptops and tablets will need to be upgraded before this time. To determine what bit your laptop or tablet is please see:
32 or 64 Bit Laptop or Tablet - How to Determine the Bit of Your Laptop or Tablet
OPERATIONS, USERID and PASSWORDS
- Where do I get the 2020 version of the PTI and what is the version?
- tLandings PTI does not let me login
- Can I set up a new tender user in the tlandings PTI?
- I need another person to enter data in tLandings Tender Workstation (TWS). How do I add this person as a user?
- The tender operator forgot his password. Is his password stored on the PTI?
- A tender operator just called to say he is ready to take deliveries, but just noticed his thumbdrive is for a different tender. What do I tell him?
- I have a tender skipper transferring from one tender to another. Do I have him take his thumb drives with him or leave them with the boat?
PROGRAM INSTALLATION
- 2024 PTI Download Instructions
- Do I install the PTI on the laptop computers that are used to run tLandings on the tenders?
- What user rights do I need to install PTI?
- How should our network be configured to accommodate the use of PTI?
- Does PTI and tLandings run with 64-bit computers and laptops?
- Does PTI and tLandings run with 64-bit Java?
- Does PTI and tLandings run with Java 7 or 8?
- Does this system work on non-Windows computers (Linux, Apple)?
- I encountered a problem with installation and the message says "Check log for more details." Where is the log located?
- I installed the program, and it has been working, but now it does not start and I am getting error messages
CONFIGURE THUMB DRIVES
- When do I insert the thumb drive, before or after my computer is on? Before the PTI program is running or after?
- How do I know which drive(s) to use for tLandings installation?
- tLandings install process failed. What now?
- Do I have to close the PTI application before I remove thumb drives or to start configuring for another tender?
- Can I set up an icon for the tLandings application for the tender operators on their desktop? Will it always know the correct drive?
- Setting up tLandings for Dock Deliveries
IMPORT LANDING REPORTS
- Unable to Upload Thumb Drive in PTI Troubleshooting
- When trying to import landing reports, it tells me that I am using the wrong environment and does not let me import.
- When trying to import a report, it tells me the landing report is already imported and does not let me import.
- Tender log does not match Report Import Page
- I began to import landing reports, but accidentally closed the dialog before importing. Now it says there are no landing reports to import!
- Mixed Salmon species code is not allowed on final reports
- Making corrections to landings before importing to eLandings
- How do I delete a report before import?
- There was a power outage during import of landing reports
- Need to change port and processor code before import
- Test Fishing ADF&G Vessel Numbers Can't Load PTI -Invalid ADF&G warning
Windows Tips
eLandings User Support Issues
<---------------Back to Processor Tender Interface (PTI) and tLandings for Salmon, Groundfish, and Crab
How to Videos for Processor Tender Interface (PTI)
- PTI Video 1 -How To Download the Processor Tender Interface Instructional Video
- PTI Video 2 - Processor Tender Interface (PTI) Tour Instructional Video
- PTI Video 3 - Configuring tLandings for Groundfish with the Processor Tender Interface Instructional Video
- PTI Video 4 - Configuring tLandings for a Salmon Tender Operation with the PTI Instructional Video
- PTI Video 5 - How to Add More Fish Ticket Numbers in tLandings Using the PTI Instructional Video
- PTI Video 6 - How to Upload Fish Ticket Landing Reports with Mixed Salmon with the PTI Instructional Video