tLandings/PTI Frequently Asked Questions
Frequently Asked Questions
OPERATIONS, USERID and PASSWORDS
- Where do I get the 2020 version of the PTI and what is the version?
- tLandings PTI does not let me login
- Can I set up a new tender user in the tlandings PTI?
- I need another person to enter data in tLandings Tender Workstation (TWS). How do I add this person as a user?
- The tender operator forgot his password. Is his password stored on the PTI?
- A tender operator just called to say he is ready to take deliveries, but just noticed his thumbdrive is for a different tender. What do I tell him?
- I have a tender skipper transferring from one tender to another. Do I have him take his thumb drives with him or leave them with the boat?
PROGRAM INSTALLATION
- 2021 tLandings Processor Tender Interface (PTI) Installer Download
- Do I install the PTI on the laptop computers that are used to run tLandings on the tenders?
- What user rights do I need to install PTI?
- How should our network be configured to accommodate the use of PTI?
- Does PTI and tLandings run with 64-bit computers and laptops?
- Does PTI and tLandings run with 64-bit Java?
- Does PTI and tLandings run with Java 7 or 8?
- Does this system work on non-Windows computers (Linux, Apple)?
- I encountered a problem with installation and the message says "Check log for more details." Where is the log located?
- I installed the program, and it has been working, but now it does not start and I am getting error messages
CONFIGURE THUMB DRIVES
- When do I insert the thumb drive, before or after my computer is on? Before the PTI program is running or after?
- How do I know which drive(s) to use for tLandings installation?
- tLandings install process failed. What now?
- Do I have to close the PTI application before I remove thumb drives or to start configuring for another tender?
- Can I set up an icon for the tLandings application for the tender operators on their desktop? Will it always know the correct drive?
- Setting up tLandings for Dock Deliveries
IMPORT LANDING REPORTS
- Unable to Upload Thumb Drive in PTI Troubleshooting
- When trying to import landing reports, it tells me that I am using the wrong environment and does not let me import.
- When trying to import a report, it tells me the landing report is already imported and does not let me import.
- Tender log does not match Report Import Page
- I began to import landing reports, but accidentally closed the dialog before importing. Now it says there are no landing reports to import!
- Mixed Salmon species code is not allowed on final reports
- Making corrections to landings before importing to eLandings
- How do I delete a report before import?
- There was a power outage during import of landing reports
- Need to change port and processor code before import
- Test Fishing ADF&G Vessel Numbers Can't Load PTI -Invalid ADF&G warning
Windows Tips
eLandings User Support Issues
<---------------Back to Processor Tender Interface (PTI) and tLandings for Salmon and Groundfish
How to Videos for Processor Tender Interface (PTI)
- PTI Video 1 -How To Download the Processor Tender Interface Instructional Video
- PTI Video 2 - Processor Tender Interface (PTI) Tour Instructional Video
- PTI Video 3 - Configuring tLandings for Groundfish with the Processor Tender Interface Instructional Video
- PTI Video 4 - Configuring tLandings for a Salmon Tender Operation with the PTI Instructional Video
- PTI Video 5 - How to Add More Fish Ticket Numbers in tLandings Using the PTI Instructional Video
- PTI Video 6 - How to Upload Fish Ticket Landing Reports with Mixed Salmon with the PTI Instructional Video